![]() Confirm that the broadband network is stable: Disconnect your router, then connect your computer directly to an Internet source using an Ethernet cable, and see if the Internet connection is available.Update your router to the latest version.This prevents unauthorized access to your router's Wi-Fi network. Change the router's Wi-Fi password to a more complex one to improve your Wi-Fi network's security.(For routers that feature self-adaptive ports, you do not need to distinguish between WAN and LAN ports.) To check if there is any problem with the Ethernet cable, replace it with another Ethernet cable and see if the issue persists. Make sure that the Ethernet cable is connected to the WAN port on your router, and that the cable is not loose or attached poorly.Scenario 1: Both Wi-Fi and wired connections dropped ![]()
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